Posted on: April 11, 2023
Job Description:
Summary
The Automotive Body Shop Estimator is the primary point of contact with customers requiring estimates for vehicle repairs. The incumbent examines the extent of damages on vehicles and provides estimates that comply with insurance company guidelines while ensuring superior customer service is always provided.
Core Competencies
- Accountability
- Communication
- Critical Thinking
- Decision Making
- Planning, Organizing and Attention to Detail
- Problem Solving
- Results Oriented
- Service Oriented
Job Duties
- Estimate parts and labour requirements to repair damages to vehicles that are brought into the shop using Audatex, Mitchell Connect and Mitchell Ultramate
- Where applicable, use approved insurance guidelines for automotive labour rates and parts.
- Ensure the estimate achieves profit margins designated by management.
- Work with techs/repair planners to determine the extent of structural, body, mechanical, electrical or interior damage.
- Take pictures according to insurance guidelines of all damage to the vehicle
- Review repair-cost estimates with Body Shop Manager to ensure proper and accurate estimate was determined. The estimate is used to create repair workorders for the technicians.
- Prepare estimate documentation for customers; maintain accurate documentation and obtain customer signatures as required
- Plan and coordinate parts requirements with repair planners for Body Shop jobs
- Speak directly with customers to go over repair estimates and answer any questions
- Track all estimates provided to customers
- Ensure superior customer service is given to every customer, or potential customer, at all times
- Obtain customer agreement, signatures and pre-inspection checklists and pictures.
- Order parts from appropriate vendors and verify their arrival
- Review all final invoices and supplemental billings for accuracy
- Review the final repairs prior to delivery to the customer
- Any other duties as required
Please send your resume via e-mail to oshawa@employmenthelp.ca with a message detailing the position you are interested in and someone from our team will get back to you as soon as possible!
If you have any questions and/or want any additional support in your job search please call or text us at 905-261-3771, DC Community Employment Services.
Thank you
Employment Type: Full-time
Field of Work: Trades
Required skills:
Requirements
Experience in the motor vehicle body repair trade is preferred with estimating experience
Possess a valid driver's license
Ability to work independently in a busy environment
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Technology savvy
Company information
City: OshawaTelephone: 9054381041
Email: oshawa@employmenthelp.ca
Additional information:
Work Conditions
Able to multi-task between a number of Computer and web-based software.
Manual dexterity required to operate and use necessary tools and equipment
Interaction with employees, management and the public at large
Indoor and outdoor conditions
Safety equipment will be required, e.g. steel-toed safety boots, safety glasses/goggles, etc.
Hazards associated with the trade
Attend and participate in all training requirements.
Comply with safety requirements.
Prefered method of contact: Email
