Worker Adviser – Unilingual and Desigated Bilingual

Job title: Worker Adviser – Unilingual and Desigated Bilingual
Posted on: June 15, 2022
Job Description:

Organization: Ministry of Labour, Training and Skills Development
Division: Office of the Worker Adviser
City: Toronto
Job Term: 2 Permanent
Job Code: 10572 – Workers’ Compensation Adviser2
Salary: $1,559.50 – $1,943.66 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status: Open
Job ID: 182777
Discover the rewards of making a difference by joining our caring, dedicated, and professional team!

The Office of the Worker Adviser seeks an individual to represent workers on disputed Workplace Safety and Insurance Board (WSIB) claims.

What can I expect to do in this role?

As part of this professional team, you will:
• work on files from early resolution up to and including Workplace Safety and Insurance Appeals Tribunal (WSIAT) appeals and hearings
• give advice, and educate, workers and worker organizations
• co-ordinate multiple cases using a case management system
• investigate circumstances of claim by obtaining and analyzing relevant information and conducting interviews
• advise and direct injured workers, survivors, their families and community partners regarding issues and evidence required for a successful resolution
• advocate and present cases on behalf of clients at all appeal levels
• prepare clients and witnesses for hearings or appeals
• make written or oral presentations to Appeals Resolution Officers and WSIAT panels

Additional Information
• 1 Bilingual Permanent, 123 Edward St, Toronto, Toronto Region
• 1 Permanent, 123 Edward St, Toronto, Toronto Region
Compensation Group: Ontario Public Service Employees Union
Category: Legal Services
Posted on: Monday, June 13, 2022
• This ad is also available in French.
• Less qualified applicants may be considered on an underfill basis.
• T-LB-182777/22(2)

Employment Type: Full-time
Field of Work: Legal
Required skills:

How do I qualify?

• You are licensed by the Law Society of Ontario and entitled to provide legal services in Ontario;
• You are currently employed with the Office of the Worker Adviser (OWA) or the Office of the Employer Adviser (OEA) and covered by the exemptions for the stated offices, as determined by the Law Society of Ontario.

•You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire. (Only a requirement for the designated position).

Technical Knowledge:
• You have demonstrated knowledge of the Workplace Safety and Insurance Act, and related legislation.
• You have knowledge of alternative dispute resolution and negotiation techniques to make successful arguments and promote early resolution.
• You have knowledge of medical and legal terminology as it relates to workplace insurance matters.

Research, Analytical and Problem-Solving Skills:
• You have knowledge of research, analysis and evaluation techniques.
• You can probe in interviews, gather and assess case information and develop case strategies and arguments.

Communication, Client Service and Relationship Management Skills:
• You have relationship management skills to establish client trust and confidence and work effectively in a team environment
• You have an understanding of the client/consultant relationship with a respect for confidentiality.
• You have oral communication skills to provide advice and information, interview witnesses (questioning, cross-questioning) and present evidence and arguments at hearings.
• You have written communication skills to obtain complex information from experts and create effective submissions to adjudicators.

Case Management, Organizational and Planning Skills:
• You can manage a caseload and develop community outreach plans.
• You can meet deadlines in a high-volume environment.

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Company information

Company Name: Ontario Public Service
Additional information:

How to apply:
1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Monday, June 27, 2022 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code.

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Prefered method of contact: Apply Online URL