Front End Clerk U-1257

Job title: Front End Clerk U-1257
Posted on: November 2, 2022
Job Description:

Duties and Accountabilities:
Process customer orders
 Vince’s Market policies and procedures must always be followed
 Ensure everything in and under the cart are accounted for accurately
o Customer orders are processed efficiently and accurately
o Products in and at the “bottom of the buggy” are always rung in and Vince’s labels are attached to products for customers to take out

 Count till when starting
o Always accurate when counting till. Responsible for the till during own shift. If there’s a discrepancy at the start of the shift, inform the Front End Closer, and/or Front End Assistant Supervisor immediately.

 Accountable for all currency (cash, Visa, MC, Debit, coupons) Vince’s does
NOT take cheques.
o Always accurate when receiving and/or giving out change. All procedures for Cash, Visa, MasterCard, debit and coupons are followed.

 Ensure adequate change in till
o Inform Front End Closer and/or Front End Assistant Supervisor if change in till is low.

 Aware of the ad, any promotions and any new products
o Walk through the store before the beginning of own shift. Review Vince’s flyers and note any promotions and new products. Be able to answer customer’s questions on products and promotions.

 Every item with a UPC code MUST be scanned
o Items that do not scan must be brought to attention and recorded following Vince’s policies and procedures

Provide Excellent Customer Service
 Greet each customer
o Greet customers always with a smile and make friendly remarks

 Ask each customer if they found everything they were looking for
o Be sincere and show that you are ready to help

 Unload customer groceries onto the conveyor belt if they need assistance
o Unload customer groceries with care

 Make yourself aware of customer needs
o Eye contact with customer. Show that you are ready to help

 Bag and load groceries back into buggy
o Use the appropriate cellophane for frozen foods, detergent, etc. Place product in plastic bag, following proper bagging procedures. Load groceries into the buggy with care.

 Call for carry-outs
o When there is a big order, even before ringing up the sale, call for a carry-out to assist the customer with their order

 Check current and new products with corresponding codes
o Review current and new product codes before starting your shift

 Operate the point of sale system efficiently and accurately
o Accuracy and speed are both important. Memorize product codes. Do not guess. If unsure, ask fellow cashier or call for assistance

 Process customer orders for Home Shopping deliveries and/or pick ups
o Customer orders are processed efficiently and accurately
o Customer orders are labeled properly and stored in the proper temperature to assure the freshest product upon delivery

Keep work area clean and organized
 Clean and keep cashes and surrounding area neat and tidy
o Counter is clean, no marks or spills. The area does not look cluttered.

 Ensure perishable items are returned immediately
o Clear perishable items left by customers at the front

 Wash and clean baskets and buggies
o No flyers, debris or spills in baskets and buggies

Controlling Shrink
 Follow all front end policies and procedures, including bagging techniques and
bottom of buggy
o Use the appropriate bag. Optimize bag use based on guidelines. No
customers leave store with products at the bottom of buggy not rung up

 Be alert on discrepancies between correct prices and scanned prices
o Know pricing for all items. Check prices as each item is scanned. Must alert
the Front End Closer and/or Assistant Front End Supervisor if there’s a

 Use correct product codes
o Accuracy is imperative. Do not guess. When in doubt, call for assistance

 Adhere to safety and loss prevention policy
o Understand safety and loss prevention policies. Adhere to policies at all

 Help other departments when needed
o Work as a team. Offer to help if other departments are busy

 Participate in promotional events
o Participate in events such as “customer appreciation day”, etc.

 Suggestive selling
o Always compliment customer’s choice and suggest something to go with the
product purchased

 Special projects for the department/store/company
o Projects completed on time
o Assist in achieving organizational goals.

 Complete any other tasks asked by Area Supervisor and/or Director of Operations and/or President.

For more information on how to apply please email or text 905-261-3895. Leave a detailed message with your name, phone number, and the position you are interested in and someone from our team will get back to you as soon as possible!

To register with us and get direct access to all of our programs and services, follow this link:

Employment Type:
Field of Work: Restaurant/Food Services
Required skills:

 High School
 Good math skills
 Food/cooking knowledge – Passion for food
 Good communication skills
 Good initiative ability, excellent work ethic and a sense of urgency
 Ability to work in a high paced time constraint environment
 Strong sense of ownership, drive and enthusiasm
 Flexibility – Ability to adapt quickly to new situations
 Strong customer service skills

Special Requirements:
 Work is performed in a standard store environment with participation in meetings
 Ability to manage multiple projects and changing priorities with regular deadlines
 Travel to stores and warehouse locations required

Company information

City: Uxbridge
Additional information:


Prefered method of contact: